OpenText Professional Services

OpenText Content Suite is Enterprise Content Management (ECM) software platform that provides the infrastructure for secure, compliant management of information flows across the organization — from capture through to archiving and disposition.

Leveraging OpenText Content Suite, N-iX delivers world-leading Enterprise Content Management solutions that improve business processes, raise efficiency, cut costs, strengthen compliance, and enable better decision making. As a recognized expert in OpenText ECM, N-iX not only delivers implementations, customizations and integrations but also drives enterprise information strategies and advises on the most effective solution for each business case.

OpenText Exstream is enterprise Customer Communication Management software that enables companies to automatically create and distribute large volumes of invoices, statements, and notification letters to its customers. OpenText Exstream gives hands-on control of the document layout and content to business users, including designers, marketing staff, customer support agents, and process owners. 

Our portfolio includes dozens of Exstream and StreamServe implementations, upgrades, and migrations across utility, telecom, banking, finance, insurance, healthcare, and manufacturing industries. We are also offering an innovative Exstream-based solution for interactive HTML5 invoices, which provide customers with better user experience, require less disk space for storage, and allow businesses to collect statistics on customer activities.

OpenText Extended ECM for Process Suite integrates enterprise content from OpenText Content Server with business processes governed by OpenText Process Suite. It attaches business context to documents created by business processes, stores them in the correct Content Server workspaces, and incorporates corresponding workspace listings into the Process Suite interface. By enabling users to access associated documents directly from OpenText Process Suite applications, N-iX Professional Services helps companies to streamline operations and deliver better user experience.

We have built strong expertise in StreamServe / SAP integration. Amongst our specializations is Document Presentment Live, an OpenText solution that allows creating and editing on-demand documents based on StreamServe templates directly from SAP. As a part of the solution, we are offering our own Document Presentment Live add-on, which organically integrates with DP Live through the API and enhances document editing experience for SAP users.

For many years, xECM for SAP Solutions has been one of our top skills. With this technology, we can help you integrate your enterprise documents and other content into your SAP Business Suite on HANA (SAP ERP, CRM, SCM, SRM, PLM) and S/4HANA. OpenText™ Extended ECM for SAP Solutions adds data and document archiving, imaging, document management, collaboration, certified records management, and application-spanning virtual views of related information to your SAP systems.

Among our focus areas is OpenText Extended ECM (xECM) for Salesforce, which enables Salesforce users to access collateral, contracts, proposals, invoices etc. right from Salesforce without switching to OpenText Content Server. The solution connects Salesforce cloud services to the OpenText Extended ECM Platform and surfaces ECM capabilities and content inside the Salesforce user interface. It also synchronizes content with other related business platforms like SAP, Oracle and Microsoft.

Since 2014, N-iX is an official OpenText partner for CIS region with technology focus on CEM – Customer Communications Management, ECM – Content Lifecycle Management, ECM – Enterprise Archive and industry focus on Financial Services, Telecommunications, Aerospace & Defense, Utilities, Energy, Engineering & Construction, Healthcare.

All our consultants are certified by OpenText and have a substantial track record of delivering Professional Services and a strong technical background in development, product integration, database services and network connectivity.

As an OpenText (earlier StreamServe) back office in delivering Professional Services, we have vast experience in deployment of StreamServe/Exstream solutions on customer sites in 27 countries on all continents. Our customer geography includes the USA, the UK, Canada, Germany, Brazil, Kuwait, the UAE, Algeria, the Republic of South Africa, South Korea, India, New Zealand and Australia. It spans across different business domains including utility, telecommunications, pharmaceutical, healthcare, energy, and other industries.

Since 2005 N-iX has been the home to one of the OpenText Global Services centers, offering StreamServe R&D, consulting services, and 3rd line product support. After OpenText acquired StreamServe in 2010, N-iX has delivered consulting and 3rd line technical support for Content Server, Archive Server, Enterprise Connect, OTDS, Extended ECM for SAP, Tempo and related products.

Our team is a part of N-iX, a leading European software development company with over 2,400 IT specialists on board. Therefore, we offer access to a wide engineering talent pool comprising experts in .NET, Java, Ruby, Scala, PHP, Python, JavaScript, and other technologies.

We cooperate with companies around the globe so we understand the importance of cultural awareness and take an individual approach to each client. Our team values integrity, keeps promises and commitments, respects our agreements, and maintains high professional ethics. This way we build the relationship of trust with our clients and establish long-lasting partnerships.