OpenText Application Managed Services

N-iX Professional Services provides high-quality application managed services helping enterprises make the most of their enterprise information management systems.

OUR PARTNERS

delaware consulting
global cents

Cost-effective support of OpenText ECM and CCM solutions

N-iX Professional Services has over a decade of experience in delivering OpenText-based ECM and CCM solutions for many industries including finance, manufacturing, energy, telecom, healthcare, and others. After the product rollout, we want to make sure our clients get maximum value from their investment.

Our qualified technical consultants provide a wide range of OpenText application management services using a flat-rate monthly pricing model. This allows our clients to get uninterrupted performance of their enterprise systems with a predictable cost.

Preventing issues before they disrupt business processes

Our application management services encompass monitoring, reporting, optimization, and update of OpenText Exstream and OpenText ECM systems. Instead of reacting to the arising issues, we take the proactive approach to discover and fix the problems before they disrupt vital business processes.

Responding quickly to new regulatory requirements

Today, more than ever, businesses need to swiftly respond to market changes and new legislative requirements. However, engineering resources are scarce and training in-house specialists is time-consuming. Technical consultants at N-iX specialize in a diverse tech stack, so we can quickly adjust any OpenText solution to meet the latest industry standards.

Enhancing application performance

Scalability is critical for any enterprise system that has to process large volumes of data without slowing down business processes. Our team can optimize your OpenText solution, upgrade it to new versions, integrate it with other enterprise applications, and boost its overall performance.

EXPERTISE WE OFFER

Infrastructure and application support
Implementing changes to meet new business and legislative requirements
New development, such as new document forms, workflows, statistics reports, etc.
Performance audit and optimization
Security audit and optimization
System monitoring, regular health checks and proactive support
Integration with new third party systems
Upgrades to new versions
Data migration

Discover our hybrid model combining remote and on-site application management services

We offer managed services through a hybrid model, where most of the work is done remotely, with consultants flying onsite to meet the customer and perform various on-site tasks on the as-needed basis. You get seamless service and we handle hiring, onboarding, training, tax management, and other operations.

Since our team combines a comprehensive set of expertise in different OpenText products, modules, and integrations, we cover all the aspects of maintenance of your enterprise information management solutions.

WHY US

Authorized OpenText partner with all certified technical consultants
Over 12 years of experience with OpenText ECM and CCM products
European business culture and professional business ethics
European office hours (5 hours overlap with EST)
100+ successfully delivered projects in Europe, North America, the Middle East, Latin America, and Asia Pacific
Wide technological expertise for full cycle of managed services

INDUSTRY RECOGNITION

SAP Partner - N-iX
N-iX Opentext partner
N-iX named to IAOP global outsourcing 100 in 2018
Microsoft Gold Partner - N-iX

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