The client is a North American transportation provider serving 900,000+ passengers daily. Its operations cover vehicle routing, dispatching, maintenance, and telematics. The company also manages driver recruiting, training, scheduled route execution, and pre-trip vehicle inspections.
Location:
USA
Industry:
Transportation
Partnership period:
March 2022 - June 2026
Client background
Client background
Business challenge
Business challenge
As part of its Digital Transformation, our client set out to modernize its application portfolio and move it to a current technology stack. The goal was a single application ecosystem on one cloud, with shared data definitions, one user interface, and single sign-on across route management, driver operations, finance, payroll, HR, analytics, and customer service
The modernized ecosystem also had to support real-time vehicle tracking, daily financial reporting, and real-time payroll verification across hundreds of locations. The client needed to deliver all of this while keeping daily transportation running without interruption.
Implementation: Modernization strategy, cloud-native applications, and a modernized data platformImplementation
Modernization strategy and architecture governance
N-iX started with an Enterprise Assessment and Product Discovery that covered the client's full application portfolio. The team defined a single architecture vision, a unified tech stack, integration standards, and a governance framework. It also set a decommissioning plan for each platform.
N-iX moved resources from several cloud providers onto a single AWS environment, following a migration strategy built from the assessment. In parallel, the team took over L2-L3 support for four business-critical platforms with about 200 back-end services and databases. They automated monitoring with Datadog and PagerDuty so the platforms stayed stable during the transition.
Cloud-native application modernization
N-iX rebuilt the core applications as microservices on Java, replacing monolithic architectures. React.js micro frontends consolidate several applications into one interface, and a shared component library keeps the user experience consistent.
The team modernized the applications in stages:
- Payroll and scheduling: an event-driven platform on AWS SQS replaced batch processing and integrated with the client's enterprise HR and payroll system. N-iX released it location by location over weekends, using SAFe to coordinate several teams. The MVP took five months.
- Driver operations: a React Native tablet application brought time tracking, digital inspections, and QR code vehicle assignment into one tool.
- Tracking for families and districts: a mobile app and a district dashboard share one codebase on Kafka (AWS MSK) and Aurora PostgreSQL. Database-level tenant isolation keeps each district's data separate.
Data platform modernization
N-iX built a three-layer data platform. An AWS data lake on S3 collects data from more than 15 enterprise systems, Snowflake serves as the central warehouse, and Power BI provides the analytics layer. The team created 10 production data models with dbt, starting with daily financial reporting. N-iX also built a single-source-of-truth platform that works as middleware across eight enterprise systems. It matches and deduplicates records and publishes golden records for employees, vehicles, locations, and certifications. A custom vehicle telematics gateway normalizes GPS data from three providers.
Value delivered by N-iXValue delivered
By modernizing architecture, applications, and data, N-iX helped the client simplify its technology estate while improving daily operations:
- Fewer platforms: the client decommissioned 19 core platforms in two years and plans to retire 10 more;
- Lower costs: maintenance costs dropped by at least 30% after third-party systems and older platforms were replaced;
- Faster work: average task completion time fell by 44%, and clicks in management systems fell by 33%;
- Scalable architecture: microservices and micro frontends let the client add features and deploy products independently;
- Single cloud: resources from several providers now run on one AWS environment;
- Consistent data: the single source of truth aligns employee, vehicle, location, and certification records across eight systems;
- Daily financial visibility: managers now review revenue and expenses every day instead of waiting for month-end;
- Real-time payroll: event-driven processing replaced batch updates and improved system responsiveness by 200-300%;
- Stable operations: four platforms with about 200 services run under agreed SLAs with automated incident alerts.
Services:
Product Discovery, Custom Software Development, Technology Assessment, Software Architecture Consulting, AWS Migration, Mobile App Development, Data Engineering, Snowflake Consulting, Business Intelligence, DevOps Managed Services
Expertise delivered:
Mobile app development services, AWS migration, AI-driven application modernization services, Micro frontends, Software architecture consulting services, Data Platform Modernization with AWS, Fleet Management Software Development,
Digital transformation, application modernization, cloud-native services, data analytics, UI/UX design, QA and testing, DevOps
Technologies:
Java, Spring Boot, React.js, React Native, Kafka, AWS, Snowflake, dbt, Power BI, PostgreSQL
900,000+
people transported daily across North America
50,000+
employees drivers, technicians, monitors, and office staff
19
core platforms decommissioned in two years
30%
lower maintenance costs
44%
shorter average task completion time
Contact us
Briefly outline your project or challenge, and our team will respond within one business day with relevant experience and initial technical insights.
Trusted by
Our partners
Compliance
