Businesses that are looking for a software testing outsourcing company in Europe may often find it challenging to choose the one which best meets their specific demands, offers the best level of software quality assurance services, and the most suitable cooperation model.
However, the need to find one is nagging. According to the findings of a global survey poll of senior IT-management executives, the percentage of IT budget allocated to testing and quality assurance is expected to go up from 26% in 2017 to 40% in 2019.
Meanwhile, the demand for IT testing experts is growing, and many companies may face a severe lack of experienced experts.
Europe faces a shortage of IT specialists
Due to the rapid information technology advancements, and a soaring demand for qualified experts, the European Commission expects the shortage of IT-skilled staff could amount to 825,000 by 2020.
There are countries in Western Europe like the Netherlands and the UK which are among software industry leaders and which at the same time suffer from the profound lack of IT experts. For instance, in the Netherlands, in Q4 2016, there were more than 10 thousand job openings at companies offering ICT services, which constitutes 6.3 percent of all unfilled job vacancies in the Netherlands. This number increased in Q1 2017 to 12.3 thousand (6.5 percent).
In the UK, computer software industry accounts for 5% of the worldwide market. However, the European Commission forecasts that the UK workforce will have the largest digital skills deficit in the EU by 2020.
Thus, many businesses in Europe and the US need to nearshore their testing services to a software testing company in Eastern Europe. The benefits of such cooperation are many: geographical proximity, culturally related mindset, exemplary quality of services, and a large talent pool of experienced experts.
As a company that delivers both manual and automated software testing services to more than 20 clients across such domains as Finances, Enterprise Software, Education, Hi-Tech and more, we’ve decided to collects findings from such sources as Clutch, PwC, Tholons, A.T. Kearney, and our QA expertise to help you find the best destination and the right company for your software testing outsourcing.
Finding the best software testing outsourcing company in Europe
The hardest part is to find the best quality assurance partner that has solid technology and domain expertise and can meet your specific business needs.
First, you need to find the best nearshore IT outsourcing destination, with the most vibrant IT market, a large talent pool, and the high quality of services provided.
To help you navigate multiple locations, we’ve undertaken detailed research of IT testing destinations taking into account findings by Clutch, PwC, Tholons, A.T. Kearney and other sources.
We’ve selected the top 4 locations for IT testing outsourcing in Eastern Europe: Ukraine, Poland, the Czech Republic, and Romania.
Information Technology is one of the key strategic industries in Ukraine. The value of Ukrainian software outsourcing export totals $2,5 billion, which equals 3% of the country’s GDP. By 2020, it is predicted to reach $10 billion with a 5.7% contribution to GDP.
Also, Ukraine was named the “Offshoring Destination of the Year” by Global Sourcing Association (GSA) in 2017. So it comes as no surprise that the country has more than 1,000 IT service providers, and about 90% of them offer testing services. What’s more, 24% of IT specialists in Ukraine are QA/testers, and 19% of them have 7+ years of experience.
There are 2,300 IT professionals involved in the IT industry and 15,000 graduates annually enter the market. Thus the supply of QA specialists in Ukraine is high and the competition for talent is moderate. The country organizes a wide range of QA conferences such as BAQ Conference, QA Fest 2017, Security Testing Marathon, IT Weekend Lviv: Software Testing & Big Data, etc.
Learn more about the benefits of software testing outsourcing in Ukraine.
Key IT hubs: Kyiv, Odesa, Lviv, Kharkiv, Dnipro.
Key companies which provide IT testing services in Ukraine: N-iX, SoftServe, Ciklum, Eleks, CoreValue.
The country’s IT services market is expected to reach USD 6,8 by 2020 with a growth rate of 5.9% CAGR. Moreover, Poland was ranked 9th in Tholons Top 100 Outsourcing Destinations. Poland was also listed 10th in the world for English skills in the EF English Proficiency Index 2016.
Over 140,000 Polish professionals are involved in the IT sector, and 450 IT companies offer software outsourcing services. Many IT vendors in Poland provide software quality assurance and IT testing services.
Key IT hubs: Wroclaw, Poznan, Krakow, and Warsaw.
Key companies which provide software testing services in Poland: N-iX, Exadel, Qburst, Cleveroad, Sii Poland, Comarch.
3. Czech Republic
The country is an attractive destination for IT services outsourcing. It has gone up by 10 spots in the AT Kearney’s Global Services Index. Every year approximately 9,000 technical graduates enter the Czech IT market. About 130,000 professionals are employed in its information and communication sector. The number has grown for the past 10 years and increased by 49,400 people. However, the market faces a challenge: to attract new employees.
Key IT hubs: Prague, Brno, Ostrava.
Top IT testing companies in the Czech Republic: AVG, Certicon, Unicorn.
The value of Romanian IT service exports reached EUR 2 billion in 2015 with an increase of 31% and is expected to amount to EUR 4 billion by 2019. Over 95,000 IT professionals are engaged in the Romanian IT sector. Around 32,500 graduates annually enter the market.
The industry development is propelled by the presence of such global companies as Hewlett-Packard, Huawei, Ericsson, and Gameloft.
Key IT hubs in Romania: Timisoara, Cluj Napoca, Bucharest, and Brasov.
Top IT testing companies in Romania: Accesa, Assist Software, EBS Romania S.A.
Criteria for selecting the best software testing outsourcing company in Europe:
- Look through the company’s QA services portfolio. It should present a wide range of manual and automated testing services and address a variety of methodologies and platforms.
- The company should have a developed Agile culture. Agile processes are targeted at effective and rapid reaction to changes through continuous interaction and constant knowledge sharing. Thus, it should be an indispensable part of any quality assurance project. Learn how well Agile is adopted in a testing company and check the total scope of its projects implemented with Agile.
- Check the QA certifications. ISTQB is one of the key globally recognized certifications. It assesses testers’ knowledge of the best testing practices and main quality assurance principles. Learn if the company encourages its employees to get certified.
Choose the cooperation model which best fits your business needs
Here are some of the available engagement models for testing services:
Dedicated QA Team
The team is completely committed to a testing project and accountable for the testing process. The team is scalable, and its size can be adjusted to your current needs. Dedicated QA team is more efficient for long-term projects since you can predict the costs. A test engineer on a Dedicated Testing Team works full-time (160 hrs per month) for a long-term period (1+ year). Full time working engagement and a long-term cooperation assignment enable you to reduce the overall monthly cost.
On-demand testing services
On-demand testers are partially engaged in the testing process and collaborate with other testers and testing teams on the projects. The cooperation model helps to divide the project into smaller parts. On-demand testers model is more flexible in terms of time specialists spend on your project.
Contact a vendor and assess the communication level
When contacting a potential vendor, pay attention to the level of communication they provide: how quickly they respond to your requests, how relevant the answers are, and how adequate is their understanding of your business goals and strategies.
Another crucial aspect is the transparency of the management hierarchy in the company. It should be easy for you to contact the right responsible person. That will help you to avoid any communication bottlenecks during further cooperation.
Choosing the best software testing outsourcing company in Europe is a tall order. You need to consider such crucial factors as the business environment of the country, sufficient resources, the company’s testing portfolio, the level of communication, management transparency, and more. We hope that our overview will aid you in choosing among the top IT testing destinations in Europe. Find the company which best meets your bespoke business needs and offers the deepest technology and domain expertise.