Our client acquired one of the leading car supermarkets that offers installments, assurance, service plans, etc. and became the UK's biggest Dealer Group. Business managers had to use four different systems for the business management flow and continuously switch between them. To solve the problem, our client decided to develop a unified system that would speed up all business processes.
Case study
Unified platform for efficient business management of a leading UK car dealership
Location:
United Kingdom
Industry:
Partnership period:
August 2019 - May 2020
Client background
Our client is a leading car dealership company in the UK that represents the world’s most prestigious car manufacturers such as Audi, Ferrari, Jaguar, Bentley, BMW, Lamborghini, Mercedes-Benz, and others. The company provides its clients with both new and used cars as well as after-sales services.
Business challenge
The client needed to streamline the work of business managers providing them with a unified system where they can access all important information in one place without the need to switch between multiple solutions.
N-iX approach
N-iX has helped the client shape the business and technical vision of the new solution and develop the production-ready business management website.
Value delivered
Together with the client, we have built an all-in-one business management solution that streamlined business processes and workflows and removed the hassle of switching between different systems. Starting out with the Discovery Phase helped our partner get a better understanding of their own goals and requirements, which resulted in faster implementation.
Business challenge: streamlining business processes and workflowsBusiness challenge
Implementation: from Discovery Phase to implementationImplementation
The client designed a high-level concept but needed help with eliciting and validating the requirements, selecting the tech stack, and more. Our team began with a Discovery phase by implementing a gap analysis of the existing business management system and designing the business and technical vision for the new one. Our experts used .NET on the backend, React on the frontend, and performed integrations with Active Directory.
What we have achieved together: integrating multiple solutions into one systemValue delivered
As a result of our cooperation, we designed and developed the production-ready business management website. Now, when a business manager logs in to the system, it integrates with the rest of the ecosystem.
Also, we automated the integration with lenders. After submitting the documents, a customer and a business manager can monitor the status of the request and see if it meets all the requirements to obtain the funding.
Value delivered by N-iX: optimized business operations
- Developed the production-ready business management website that contains all the necessary information in one place;
- Eliminated the need to switch between systems, which helped speed up the work of business managers.
50+
years on the market
4.6 out of 5
on Trustpilot
9,000+
vehicles in stock
Comprehensive
Discovery Phase
Unified
business management platform
Streamlined
business processes
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