Improving service quality with customized solutions for railway control and communication

Our client offers customized solutions for railway control and communication. By implementing specific features that their customers request, such as passenger information systems, video surveillance, seat reservation, ad management, and more, they can accurately match the requirements of every specific train or tram. As the popularity of their solution grew, so did the customer base. As a result, our client needed to remain efficient at customizing their solution to an increasing number of railway transports.

The N-iX team has worked together with the client to maintain their systems, build new features, and find the best technical solutions. Our specialists have fully developed an advanced onboard control system for train drivers which provides permanent train control, sets routes for trains, and logs train movement. Drivers can select the route they need from the pre-loaded database – the system searches for appropriate routes based on the driver's input and the train's location. The system enables train operators to send audio announcements or display them inside the train. Also, the system allows drivers to receive calls from passenger emergency intercoms and conduct calls between train cabins.

The N-iX team has implemented services for integration with specific providers using Quarkus, a Java framework, which provides various information such as door or GPS status. This information is sent to services that, based on the data received, can make various announcements, both audio or visual, on displays inside and outside the train.

Our specialists have also developed a real-time data control system. The system considers the train's topology, the number of railroad cars, car length, and the size of the upcoming station platform to accurately calculate the opening of all train doors at the next stop. The system sends this information to servers and then informs the passengers to, for example, move to another car if the next station is short.

Our team has helped the client build, maintain, and customize their advanced onboard control system. By developing tailored solutions, improving information systems, automating processes for train operators, and enhancing passenger safety conditions, we have helped the customer achieve their business goals, namely, providing high-quality products to existing customers and attracting new ones. The client has gained multiple benefits from our cooperation:

• Made train routing and control more efficient with an advanced onboard control system that was developed from scratch. The system allows drivers to set train routes, choose routes from a pre-loaded database, log train movement, etc.;
• Boosted the effectiveness of communication by allowing drivers to send or display announcements and communicate with passengers via emergency intercoms;
• Improved travel comfort and safety with a real-time data control system that provides passengers with the necessary information and timely updates about their trips, for example, the need to change railroad cars to get off the train on an upcoming station.