Retail is constantly changing. To succeed, companies need to adapt to new trends and technologies. N-iX provides innovative solutions to large, multinational retail companies across various sub-domains. From grocery and supermarkets to fashion and apparel, electronics and appliances, luxury goods, and more, we understand each sub-vertical's unique challenges and opportunities. N-iX offers a full suite of retail technology consulting, including strategic planning, roadmap development, building custom solutions, as well as modernization strategy development. Our expertise spans from creating seamless shopping experiences and optimizing operations to applying data-driven insights and ensuring cybersecurity. We focus on helping our clients improve their technology and processes for long-term success
Retail technology consulting that supports businesses in navigating the digital transformation journey. We assess your current digital capabilities, create a tailored roadmap, and implement modern technologies like IoT, AI, and blockchain to achieve your goals.
A seamless shopping experience is created for customers across all channels, from online to in-store. We design and implement integrated solutions, unify customer profiles, and develop strategies to engage customers effectively wherever they choose to shop.
Build powerful online stores that can grow and adapt to changing needs. We develop custom websites, integrate with essential systems (ERP, CRM, payment gateways), and implement advanced features like AI recommendations and chatbots to provide a personalized and engaging shopping experience.
Enhance the customer journey across all touchpoints. We design user-friendly interfaces, map customer journeys to identify pain points, and develop loyalty programs and personalized marketing campaigns to keep customers engaged and coming back.
Turn data into actionable insights. We implement powerful analytics platforms, create custom dashboards and reports, and use predictive analytics to forecast trends and make smarter decisions.
Implement and customize ERP systems to streamline retail operations. We provide end-to-end ERP implementation, tailor ERP modules to meet your specific needs, and seamlessly integrate ERP with other crucial systems.
Enhance mobile engagement and functionality. We develop mobile apps for customers, implement mobile POS systems for in-store use, and create mobile-based loyalty programs and promotions to drive customer engagement and loyalty.
Ensure data security and compliance in retail operations. We conduct security assessments, implement robust data protection measures, and develop secure payment processing systems to safeguard your customers' information and protect your business.
Implement AI-driven solutions to provide personalized product suggestions, develop chatbots and virtual assistants for efficient customer support, and utilize ML models for predictive analytics to forecast trends and optimize inventory management.
Our initial consultation process involves in-depth discussions with your team to fully understand your business, identify challenges, and define your goals. We gather information about your existing systems, processes, and pain points to create a tailored roadmap for your tech consulting engagement.
We identify areas for improvement, uncover hidden opportunities, and create a customized roadmap with prioritized initiatives that align with your strategic objectives. This roadmap will guide your digital transformation journey and ensure that your IT investments deliver maximum value.
Our solution design process involves creating detailed blueprints for your IT initiatives. We architect the entire solution, considering system architecture, data structures, and how different systems will work together. We also design user-friendly interfaces and define the technical specifications needed to implement new systems or make changes to existing ones. This ensures that the final solution meets your specific needs and delivers the desired results.
We develop new software applications or customize existing ones to meet your specific needs. We seamlessly integrate these solutions with your ERP, CRM, supply chain, and customer-facing applications. Throughout the development process, we follow an agile methodology with regular feedback sessions to ensure the solution aligns with your evolving requirements and delivers the desired outcomes.
We carefully plan and execute the deployment process to minimize disruption to your business operations. We also provide comprehensive training and change management support to empower your team to effectively use the new systems. Additionally, we offer ongoing maintenance, support, and optimization services to ensure the continued success of your digital transformation initiatives.
We're impressed with the value for money they provide.
We consider them (N-iX team) as our best project not only in terms of quality, but also in terms of methodology and user evaluation.
We know that the people who present us with are usually very very good in terms of embedding into our teams and hitting the ground running.
successfully delivered retail and
ecommerce projects
active retail clients
N-iXers working on retail
/ecommerce projects
people using the solutions we’ve
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markets across the globe offer the
products we developed together
with our partners
enterprise clients
Retail technology consultants typically conduct a thorough assessment to understand your business goals, challenges, and current IT infrastructure. This may involve interviews, surveys, and analysis of your existing systems and processes. By gathering this information, consultants can tailor their recommendations to meet your specific needs.
N-iX offers a wide range of services, including strategy development, technology implementation, ecommerce development, customer experience optimization, data analytics, supply chain optimization, cybersecurity, and more. These services can help you address various challenges and improve your retail operations.
Retail technology consultants can help you improve your customer experience by implementing personalized recommendations, providing omnichannel support, leveraging AI and machine learning, and analyzing customer data. By understanding your customers' preferences and behaviors, you can tailor your offerings to meet their needs and create a more engaging shopping experience.
Retail tech consultants can help you reduce costs and improve efficiency by optimizing operations, implementing cost-saving technologies, improving supply chain management, and making data-driven decisions. By streamlining processes, reducing waste, and making informed choices, you can improve your bottom line.
The time it takes to see results from retail tech consulting can vary depending on the scope of the project and the complexity of your business. However, many clients start to see benefits within a few months of implementing new solutions.
